As a Certified Insurance Practitioner and an MBA graduate, I bring over 15 years of combined experience in general and life insurance and banking to my current role as Chief Commercial Officer (CCO) at BestLife Insurance Limited, an innovative and dynamic provider of life insurance solutions in Zambia.
My core competencies include leadership, relationship and risk management, operations, customer experience, training, and issue resolution. I oversee all commercial activities, brand presentation, and performance, and drive company growth through continuous improvement, innovation, diligence, and teamwork.
I am passionate about creating and delivering value to our customers, partners, and stakeholders and shareholders, and enhancing the quality and reputation of our services.
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